Introducing the Denticon Pay-Card on File Feature
How do we control how Payment Portal payments are posted to accounts?
How can I find out which Responsible Parties signed up through the Patient Portal?
How do we setup the 'Payment Portal' so our Responsible Parties may pay their account balance online?
What are the differences between the “Patient Portal” and the “Payment Portal”?
How do we setup the Patient Portal so our Responsible Parties may access their account information online?
Is there something I can distribute to my patients so they can understand how to use the Patient Portal?
Our office uses the Patient Portal feature. How do we know which payments were made through the Patient Portal?
Our office uses the Patient Portal. How can we assist a patient who has forgotten or misplaced their password?
Our patient’s Responsible Party cannot login to the Patient Portal. What is wrong with our account?

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Our office uses the Patient Portal feature. How do we know which payments were made through the Patient Portal?

Sharmayne

January 25, 2023 19:08
Updated

Payments which are made by the patient/Responsible Party directly in the Patient Portal are identified easily within the Daily Journal reports.

All patient-generated payments from the Patient Portal are:

indicated in the ledger as posted by user "_PATPORTAL_"
indicated in the reports as posted by user "_PATPORTAL_"