Our office converted to Denticon from another practice management program. How do we indicate a patient’s previous balance from the other program?

Access the patient’s ledger. Click the Payments / Adjustments button. If it is desired to show aging of the account, change the “Transaction Date” and click the Go button to ensure the desired transaction date is correct.

Select the Adjustment Types button, and choose the “Previous Balance” item. Enter the “Amount” of the previous balance. Ensure the correct “Provider” is indicated for the previous balance amount. Click the Apply button.