An insurance carrier denied coverage for a claim and the patient is fully responsible. How can we quickly close the claim?
How are insurance payments recommended to be entered so that providers and accounts get paid properly?
How do I post a single insurance payment from an insurance carrier?
How do I post a single insurance payment from an insurance carrier while I’m on the Ledger screen?
How do I post a batch insurance payment for several patient claims?
Sometimes our ledgers indicate AUTO adjustments. What causes these to be entered?
We performed treatment on the patient, and the procedure estimated a particular insurance amount. When we received the insurance check, it was more than what we expected. How do I post a payment from insurance that is larger than expected?
I received partial payment for services on an insurance claim leaving some of the treatment remaining to be paid by the carrier. What do I do?
Insurance paid less than what we expected or estimated. How do we bill the patient the difference?
We have an insurance claim that the carrier will not pay as expected. Our patient should be responsible for the difference. How do we easily enter the payment?

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Our office received a credit card payment from an insurance company, and it covers several patient claims. How do we apply credit card payments in the batch insurance payment screen?

Shelly Casler

September 25, 2023 18:46
Updated

The batch insurance payment allows to pay insurance payments via a specific credit card:

Batch Insurance Payment (Pays off claims)
Batch Insurance Check to Prev. Balance

The single claim payment screen does allow for the payment of a single claim via a specific credit card.
For either payment screen, there must be a credit card payment type. The default within the program is “PMT INS – Ins Credit Card.” Some dental organizations may have different payment options. If a new payment type should need to be entered, it may be done so within the “Setup / Payment Types” screen.