Apteryx Macros Michael Satterfield July 09, 2026 14:32 Updated Below is a list of all of the macros in use by Apteryx Support. Macro Name (Linked to ZD macro editor) Confluence Article Last updated Updated By Support::Apteryx::All Tiers::AI::Disagreement with Findings::1 Customer Response Support::Apteryx::All Tiers::AI::Disagreement with Findings::2 Data Collection Support::Apteryx::All Tiers::AI::Slow Return Time::1 Customer Response Support::Apteryx::All Tiers::AI::Slow Return Time::2 Data Collection Support::Apteryx::All Tiers::DataGrabber Explanation Support::Apteryx::All Tiers::DG Token Registration Completed Support::Apteryx::All Tiers::DICOM Exports: XrayVision Support::Apteryx::All Tiers::Escalations::Data Services Required Support::Apteryx::All Tiers::Escalations::Hardware Team::IC100 Support::Apteryx::All Tiers::Escalations::Hardware Team::IC100 (Direct to Dave) After Hours Support::Apteryx::All Tiers::Extract for Termination Support::Apteryx::All Tiers::Legacy Registration Convert to Token::XV4 Support::Apteryx::All Tiers::New Issue Support::Apteryx::All Tiers::New Apteryx Customer::XV3/XVL Trial Extension Support::Apteryx::All Tiers::New Apteryx Customer::XV4 Token Conversion/Server Migration Support::Apteryx::All Tiers::No Account Found/Request More Info Support::Apteryx::All Tiers::No Support::No Sales to Quebec::XVL XV3 One-time Trial Extension Support::Apteryx::All Tiers::No Support::Vet Office Support Denial Support::Apteryx::All Tiers::Transfer to Denticon Support::Apteryx::All Tiers::Transfer::AI Cancellation Request Support::Apteryx::All Tiers::Transfer::AI Tenant ID and Subsequent Enabling request Support::Apteryx::All Tiers::Transfer::Cloud 9 Support::Apteryx::All Tiers::Transfer::Conversions Support::Apteryx::All Tiers::Transfer::Dentimax Customer Support::Apteryx::All Tiers::Transfer::Focus Ortho Support::Apteryx::All Tiers::Transfer::FUSE Database Retrieval Support::Apteryx::All Tiers::Transfer::Implementations Support::Apteryx::All Tiers::Transfer::Implementations::SSO Integration Enablement Request Support::Apteryx::All Tiers::Transfer::Legwork Support::Apteryx::All Tiers::Transfer::Reseller Cancellation Support::Apteryx::All Tiers::Transfer::Sales::DataGrabber Standalone (No Support Contract) Support::Apteryx::All Tiers::Transfer::Sales::Generic Support::Apteryx::All Tiers::Transfer::Sales::Legacy TWAIN (Non-Tux) No Support Support::Apteryx::All Tiers::Transfer::Sales::No Account Found Support::Apteryx::All Tiers::Transfer::Sales::No Sales to Quebec Support::Apteryx::All Tiers::Transfer::Sales::Standalone DCV (non-Vet Clinic, non-Quebec, within NA, no Apteryx) Support::Apteryx::All Tiers::Transfer::Sales::XrayVision 3 No Support Support::Apteryx::All Tiers::Transfer::Sales::XrayVision 4 No Support Support::Apteryx::All Tiers::Transfer::Sales::XVLite No Support Support::Apteryx::All Tiers::Transfer::Tuxedo (Direct to Dave) Support::Apteryx::All Tiers::Transfer::Tuxedo (Direct to Dave) After Hours Support::Apteryx::All Tiers::Transfer::Apteryx Cancellation Request Support::Apteryx::All Tiers::Trending Incident::Initial Response Support::Apteryx::All Tiers::Trending Incident::Resolved Support::Apteryx::All Tiers::Trending Incident::Update Support::Apteryx::All Tiers::XV4 Token::ImageXL Support::Apteryx::All Tiers::XV4 Token::Jazz Support::Apteryx::All Tiers::XV4 Token::Token Conversion for Reseller Support::Apteryx::All Tiers::XV4 Token::Token Registration Completed Support::Apteryx::Tier 2::Appointment Booking Support::Apteryx::Tier 2::Common Issues::Registration has been Reset - (DoD, Hospital, and DCA ONLY) Support::Apteryx::Tier 2::DCV 3.4 Registration Completed Support::Apteryx::Tier 2::DCV 3.5 Token Registration Completed Support::Apteryx::Tier 2::Dentalaire Token Registration Completed Support::Apteryx::Tier 2::Escalations::Tier 2 to Tier 3 Form Support::Apteryx::Tier 2::MSTW_Tracking_001 Support::Apteryx::Tier 2::Ticket Issues from T1 Support::Apteryx::Tier 2::XVL/XV3 One-time Trial Extension Support::Apteryx::Tier 3::Escalate to Apteryx Product Support::Apteryx::WIP::Transfer::DataGrabber Cancellation Request Support::Apteryx::WIP::Transfer::DICOM conversion (Legacy Software) Related articles XVHost Push
