Clients Impacted by Shutdown of TLS 1.0/1.1.
Overview
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Clients with 3.4 Version of XVCapture/DCV software will not be able to forward newly captured images to Apteryx when we shut down TLS 1.0/1.1 Servers.
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Traffic Allowances Decreased Starting 4/15, 100% on 4/16
Product, Support, Success, Engineering : Prepared for Cut-off
Ability to Roll Back if Necessary
Update 4/17: no rollback needed yet
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Scope
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Clients on Token Server Known
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Live:
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Home Page - Apteryx Sites > Registration > Token Registration Licenses
Clients with *c7c or *c42 in Reg Prefix = 3.4
Only Clients with 3.4 and Apteryx will be impacted
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Culled/Collated:
Impacted Clients Confluence 3.4 Active Tokens / Impacted Clients
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Clients on Legacy Version of Software - Unknown
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Resources
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Failed Forwards Help Article: Resubmitting Failed Forwards - XVCapture/DCV – Apteryx (planetdds.com)
Includes new section for clients who are newly experiencing this problem (likely caused by shutoff)
Apteryx 3.4 Help Article (Includes Bookings Link): Transitioning from XVCapture/DCV 3.4 to 3.5 – Apteryx (planetdds.com)
Microsoft TLS Article: TLS 1.0 and TLS 1.1 soon to be disabled in Windows - Microsoft Community Hub
Direct Bookings Link: Imaging Upgrade Support 3.4 - 3.5 (office365.com)
Customer Success’s Spreadsheet: Capture Customers with 3.4 DCV_REAL.xlsx (sharepoint.com)