Search the practice name, practice phone number, registration number, contact names, doctor’s name, email address or office ID number provided within the ticket.
You will be brought to this screen that will show you results based on your search criteria. If you do not find the account you are looking for, try searching using any other information you gathered from the ticket.
When you do find the account you are looking for, clicking the account link will bring you to the account overview.
For information on if a practice has support, please see Indicators of support page.
Once you find the correct account, you can link it to Zendesk using Assigning Organizations to Users and Tickets