Known issues
Yellow triangle error
Occurs frequently with older versions of the CCB TWAIN extension. If this error is seen, reinstalling the latest possible version of the CCB TWAIN extension should resolve this issue.
PCF Invisible
There's a known issue where any PCFs you apply don't show up in the PCF list, making it appear as if nothing is in there or sticking, but the effect added should still apply to the images.
If you find the effects do not apply, clear all CCB TWAIN related configs and files from the Configs and Filters folders, then reapply the necessary filters. While the filters may still fail to appear in the PCF list, they should still apply to the images, so capturing a test image to confirm the filters have applied is recommended.
CCB TWAIN not launching TWAIN selection window, and/or gets stuck on red “preparing” prompt
Set full path to Apteryx.Plugins.Bridge folder in the extension options.
SERVER/NETWORK INSTALLS: Newer versions of the CCB TWAIN require the Apteryx.Plugins.Bridge folder to exist on the local workstation in order to function correctly. If using CCB TWAIN within a server or shared install of XVCapture, the Apteryx.Plugins.Bridge folder needs to be placed on the local capture PC somewhere. (C:\ is fine)
Windows 11 prompting for Windows Store when installing
Use the search function in Windows to find Powershell.
Open the Powershell prompt and run the following command:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
You can try installing CCBTwain now. If the issue persists, reboot the computer then attempt installation again.