The Kept Appointments report is useful to see data associated with patients who have kept their appointments with the practice for a specified date range. This report is organized by appointment type, lists appointments patients kept, or the office dismissed. This report ONLY looks at past appointments, not future appointments.
When generating this report, you will first select the appointment type(s) using the initial filter. You have the option to choose one, multiple, or all appointment types. The next filter allows you to specify the date range for which you would like to view the Kept Appointments, followed by selections for locations and providers. You can opt for one, multiple, or all locations and providers. Finally, the "break by" option determines how the data will be segmented in the report, allowing you to choose to break it down by either location or provider.
Filters
As always, if you have any further questions please do not hesitate to reach out to Cloud 9 Support by emailing us at cloud9support@planetdds.com, or chatting us online using the chat bubble on the lower right at https://cloud9support.planetdds.com/hc/en-us, or giving us a call during our business hours of 8:00 AM EST to 8:00 PM EST at the 1.800.394.6050 option 2.