Cloud 9 may require other third-party software for unique business purposes; e.g., models,
tracing and presentations, and require additional hardware.
Please speak with your local IT consultant for setup, configuration, management and support
considerations.
Thin Clients (e.g., remote desktop, terminal server and Citrix) are not supported by Cloud 9.
They could introduce an unnecessary decline in program responsiveness.
| Hardware Feature |
Minimum System Requirements |
Recommended System Requirements |
| Architecture | 32-bit | 64-bit |
| Processor | 1.8Ghz | 2.4Ghz+ |
| Memory | 4GB of RAM * | 8GB of RAM |
| Storage (space) | N/A | N/A |
| Monitor | Any monitor that can support a resolution of 1366 x 768 or higher * |
Any monitor that can support a resolution of 1920 x 1080 or higher |
* 2GB of memory can work for some general use cases. In addition, the computer system may
incur a performance impact based on environment configuration.
* A lower resolution screen may work, but it will not provide the best visibility across our
application. Some sections of the software may not be able to be displayed in their entirety.
Please call an implementation specialist to connect and test the resolution with our demo
product.