The Dexis Carivu camera is not currently supported.
The DexCam 3 (GXC-300) uses the DirectVideo extension, and the hardware capture button is not supported.
NOTE: During the installation of GxPicture and necessary drivers, the installer will prompt you to restart the computer multiple times - select "no" each time it asks for a restart. Once the installation is completely finished, reboot your workstation.
- Go to the Driver Downloads page, and download the GxPicture (Web Installer)
- During the GxPicture install:
- Select "Other Software - GXPicture Filters Enabled"
- Select your device(s) at 'Select Features' screen.
- At the GxFilter section, enable filters associated with installed hardware
Note: If you run into issues installing GxPicture, please contact KaVo Support for further assistance.
- Install the sensor correction/calibration file(s) from the CD that came with the sensor (only necessary for GXS700/Dexis Platinum sensors - if using Kavo IXS or Dexis Titanium sensors this step can be skipped):
- The install directory for the calibration files will need to be changed to the hardware specific Correction Files folder within the Gendex directory found in:
(For 64-bit Windows:) C:\Program Files (x86)\Gendex\
Note: An example sensor folder for the Dexis Platinum sensor could be C:\Program Files (x86)\Gendex\GXS700_CorrectionFiles , but if the GXS700_CorrectionFiles folder does not exist, it would need to be created. If you run into issues installing the correction files for any sensor, please contact KaVo at 800-769-2909 for further assistance.
- The install directory for the calibration files will need to be changed to the hardware specific Correction Files folder within the Gendex directory found in:
- Configure Sensor Image Quality Settings.
- From the Apteryx Updates Page install the Gendex Imaging extension.
Apply full permissions to c:\Vixtemp to allow images to flow from the temp folder into XVCapture.
For legacy software please use the Legacy Downloads page, use the Creating Layouts and set the source as Gendex Imaging on step 11.
During installation make certain that the KaVo Software Manager also installs the KaVo IO Sensor Driver 1.0.9 or higher as it is necessary for the sensor to function correctly.
Article Version 3.5 5/11/2026