What is a Touchpoint? Josh Grabia August 03, 2025 20:21 A touchpoint is any text, email, auto call, or postcard sent through Legwork. Related articles Editing Recurring Appointment Campaigns How To Remove A Blog Post I’m getting renewal reminders for my Domain. Is this spam? How can agents leverage knowledge to help customers? How do I view a list of reminders that a patient receives and when?