Usually when we hear of this happening, we recommend the office contact their local IT team to whitelist the following supporting site on their firewall.
| *.cachefly.net | Used in Progress Notes & Macros |
Here's a complete list of Denticons supporting sites that you may also share with your IT Team.
| Denticon supporting sites | Comments (All required) |
| *.amazonaws.com | Denticon documents |
| *.appointnow.com | Denticon Appointnow |
| *.cloudapp.net | CDN |
| *.cloudflare.com | CDN |
| *.cloudfront.net | CDN |
| *.dentigram.com | Denticon Dentigram |
| *.dentiray.com | Denticon Dentiray |
| *.jsdelivr.net | CDN |
| *.jquery.com | CDN |
| *.jquery.org | CDN |
| *.jqueryui.com | CDN |
| *.knockoutjs.com | CDN |
| *.newrelic.com | Denticon Performance Monitoring |
| *.telerik.com | Third party tool used in Denticon |
| *.YourDentistOffice.com | Denticon Patient portal |
| ajax.aspnetcdn.com | CDN |
| ajax.googleapis.com | CDN |
| cdn.walkme.com | Denticon Training website, plugin |
| www.getbootstrap.com | CDN |
| netdna.bootstrapcdn.com | CDN |
| smsmaster.m4u.com | Text Messaging vendor |
| svc.webspellchecker.net | Thirdparty service for web editor spellchecker |
| tinymce.cachefly.net | Thirdparty service for web editor |
| www.dynamsoft.com | Scanning software |
| http://static.hsstatic.net | Hubspot |
| http://js.hscta.net | Hubspot |
| *github.io | Github in Charting |
| *.fontawesome.io/ | Bootstrap |
| *.receptive.io/ | Receptive |
| *.aspnetcdn.com | Signal-R library for VX805 To Get Computer Info (Not really Used) |
| *.jsdelivr.net | Used in RestChart |
| *.ckeditor.com | Used in Messaging Module |
| *.cachefly.net | Used in Progress Notes & Macros |
| ePrescription | Comments |
| *.dosespot.com | Required if you are using ePrescription |
| Signature Pad | Comments |
| www.topazsystems.com | Required if you are using Signature pad |
| tablet.sigwebtablet.com:47289 | |
| tablet.sigwebtablet.com:47290 | |
| Eclaims | Comments |
| *.dentalxchange.com | Required for EHG |
| *.mdol.com | MD online - Medical |
| claimservices.webmddental.com | Change health care/Emdeon |
| office.emdeon.com | Change health care/Emdeon |
| TransFirst Payment processing | Comments |
| webservices.primerchants.com | TransFirst payment processing |
| ws.cert.transactionexpress.com | |
| www.oc2net.net | |
| Lighthouse | Comments |
| sync.lighthouseplz.com | Required if you are using Lighthouse 360 |
| Transworld collection agency | Comments |
| service.transworldsystems.com | |
| EHR | Comments |
| *.updoxqa.com | Enable only if you are subscribed to Denticon EHR |
| www.webmd.com | |
| Imaging | Comments |
| www.apteryx.com | Enable only if you are using Apteryx |
| www.apteryxweb.com | |
| Support | Comments |
| *.webex.com | |
| *.zendesk.com | Required. |
| www.gotomeeting.com | |
| www.LogMeIn123.com | |
| DPS | Comments |
| pdds.quickbase.com | Enable only if you are using Denticon DPS services |