Issue description:
Dentilytics basic is showing $0 production MTD even though there has been production.
Signs:
Dentilytics Basic will show $0 production MTD:
Running a report to verify production will show production for MTD:
Steps to reproduce:
- Go to Utilities>Launch>Dentilytics Basic
- The dashboard shows no production for MTD.
- Go to Reports>Daily Reports>Daily Journal, set the date range of the report to be for the month to date. Run the report to show services were entered into Denticon for the month.
Workarounds:
Net Production can be manually calculated by taking the gross production from services and any production adjustments:
- To get your gross production for the month go to Reports>Daily Reports>Daily Journal, set the date range of the report to be for the month to date. Run the report to show services were entered into Denticon for the month.
- To find the production adjustment amount for the month, go to Reports>Daily Reports>Production Reports, set the date range to the current month to date.
- The bottom of the report will give you the total amount of production adjustments.
The percentage of the net production goal met can also be manually calculated:
-
- Net Production divided by Goal Amount x 100
-
Goal Amount = Daily Goal x Provider Working Day for each provider.
Daily Goal = SUM(Each Months Daily Goal x Total Provider Working Days for the month) divided by Total Working Days
Daily goal considers the following:
Daily Goal & Total Provider Working Days are values that are configured under Setup>Providers>Provider Goals
Answer:
We are currently evaluating this issue and will update this article when additional information is available. In the meantime, please click the 'Follow' button on this article so that you will be notified when we update it.