We generally estimate what the insurance down payment and periodic payment amounts will be. When the first payment is made to our office, we know what the true amount will be. Can periodic insurance payments be adjusted on the ortho contract?

It is advised to contact the insurance carrier for proper information prior to designing an insurance payment contract. Generally, insurance carriers will provide down payment amounts, periodic payment amounts, and payment schedule information to offices.

If payment amounts or payment schedules need to be altered, ensure the total estimated insurance amount is correct to the designed contract. If the coverage amount is different, the contract will need to be deleted and re-entered.

If the total estimated insurance amount is correct and only the periodic payment amounts and payment schedule need to be amended, click the Billing Details button on the Ortho Payment Plan screen to edit the current billing information. Click the Save button to save the changes. Click the Close window button to return to the Ortho Payment Plan screen.