Pre-Authorization (aka: pre-determination, pre-D, pre-auth) claims can be submitted just like a live claim.
On the Treatment Plan screen, you'll need to indicate the procedure(s) that need to be submitted on a pre-authorization claim, then click the Pre-Auth button. When you save the claim, the pre-authorization will appear in the Utilities/Batch claims screen.
Denticon does not have a restriction regarding the processing of any claim – primary, secondary, tertiary, quaternary, pre-authorization – via electronic means. However, the insurance industry standard is that any claim beyond primary is to be submitted with a copy of the primary's EOB. For that reason, the generally accepted protocol is for those claims to be mailed or faxed to the additional carrier(s) if you are not able to utilize a claim attachment service. If you choose to submit additional carrier claims electronically, they are processed in the same manner as primary claims on the Utilities/Batch Claims Processing screen.