MINIMUM SYSTEM REQUIREMENTS
Each computer must have all the minimum requirements in order for Denticon to properly function
Any deviation from the stated Minimum System Requirements may cause undesirable results
Using Denticon in Chrome
Key’s to a great Denticon experience via Chrome.
1. Always login to Denticon by going to www.PlanetDDS.com > Denticon Login
2. Do not save any direct shortcuts to login or any other direct pages to Denticon. Be mindful of Chrome, it automatically saves the most used page into a shortcut.
3. If you need to bookmark a link, bookmark www.Planetdds.com for quick access to Denticon’s login.
4. Make sure all pop-up blockers are removed and all pop-ups from Denticon are always allowed. Many windows that open from Denticon such as the schedule and task manager, need this setting to open.
Signature pad installation
For offices utilizing the electronic signature pad, each computer that will capture and/or view electronic signatures must have the correct drivers installed prior to connecting the signature pad to computer.
- In Denticon, click Help > Downloads and Links from the top navigation ribbon
- Review the “Signature Pad Installation and User Guide”
- Download the “Topaz SigPlus e-Signatures 1.6.4 driver"
- Run Topaz Sigweb 1.6.4 and follow prompts. Model number is on the bottom of the physical signature pad.
IMPORTANT NOTE:
Do not install the software that comes with the topaz pad. Do not install drivers from the topaz website.
Document scanning
The first time you scan a document using Chrome as your Denticon browser, Denticon will prompt you to download and run a new version of the Denticon-compatible scanning software.
Accept the prompt (shown in screenshot at right) and install the update.
You’ll need to do this for every Denticon workstation.
Desktop Shortcuts and Browser Favorites Setup (Optional):
For users who would like to set up shortcuts/favorites to Denticon In Chrome:
• Go to the Planet DDS login homepage: https://www.planetdds.com/denticon-login
• Left-click the star in upper right corner to bookmark the page for quick access
• For a desktop shortcut, click the 3 dots in the upper right corner
• More Tools and Create Shortcut
IMPORTANT NOTE:
For best results, do not use the Denticon username/password entry page for your shortcut or favorites link.