Our office sometimes loses internet connection due to anticipated bad weather or historical bad connection with our Internet Service Provider (ISP). How can we prepare office for these occasions?

When a potential disruption to the office’s internet connection is anticipated, Denticon highly recommends to generate several reports as a contingency plan in order to prepare for internet outage.
The same reports should be considered by all offices as a daily plan for unexpected outages.
Each report should be saved to an office computer (aka: Print to File) so that the report may be accessed without usage of the internet.

For each anticipated affected day:

• Schedule
  • Reports / Appointment Reports / Appointment Detail
• Routing Slips
  • Reports / Routing Slips 
    • For daily scheduled appointments
    • As “Print Blank Routing Slip” in order to have a blank form for photocopying as necessary
• Insurance verification
  • Reports / Insurance Reports / DPS Eligibility Report
• Insurance form
  • Reports / Blank Insurance Forms / ADA Dental Claim Form (xxxx) … where xxxx is the most current form in the list
• Patient Registration form
  • Reports / Pat Reg./Medical Info Forms / Blank Patient Registration Form