When Denticon hears of this, we usually discover that the procedure code is not setup to require and/or allow a tooth selection.
The procedure code setup should be reviewed:
- Click the word “Setup”
- Select “Procedure Codes” and “Procedure Codes” options from the drop-down list
- Select the desired procedure code
- Click the Edit button
- Select the Charting Tab
- Ensure the “Requires Tooth# ” box is checkmarked
- Ensure the desired “Select Tooth Numbers” box(es) is checkmarked
- Click the Save button