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How to Complete DoseSpot Integration Within Denticon

Christina
Updated
 

Keywords: DoseSpot, integration, Clinic ID, Clinic Key, Provider Setup, Office Setup, Report Access Provider, DoseSpot User ID, EPCS, Surescripts

Overview
Once DoseSpot approves a dentist's e-prescribing application, DoseSpot notifies the provider and supplies the integration credentials needed to complete setup in Denticon. These credentials must be entered in three separate areas of Denticon before the provider can submit e-prescriptions: Office Setup, Provider Setup, and User Login Setup.

DoseSpot is EPCS Certified with Surescripts, meeting all regulatory requirements.

Prerequisites

  • DoseSpot must have already approved the dentist's application.

  • The dentist must already exist as an active user in Denticon (Setup > Security > Users) before integration steps can be completed.

     

Step 1: Office Setup

  1. Go to Setup > Offices > Offices Setup.
  2. Select the desired office location.
  3. Click Edit Office.
  4. Go to the Integration tab.
  5. Enter the DoseSpot activation information:
    • DoseSpot Clinic ID
    • DoseSpot Clinic Key (case-sensitive — enter exactly as provided by DoseSpot)
  6. Click Save.

 

Step 2: Provider Setup (Denticon must be integrated within the dentist provider’s setup for DoseSpot)

  1. Go to Setup > Providers > Provider Setup.
  2. Select the dentist provider's entry.
  3. Click Edit.
  4. Remove the pre-populated "0" and enter the provider's DoseSpot activation number in the DoseSpot User ID field. (Each provider has their own unique DoseSpot User ID.)
  5. In the Denticon User ID field, select the dentist's existing username (must already be set up under Setup > Security > Users).
  6. Click Save.

Step 3: User Login Setup

  1. Go to Setup > Security > Users.
  2. Select the dentist provider's user login (or any other user login who will e-prescribe on the provider's behalf).
  3. Click Edit.
  4. In the Report Access Provider field, select the matching dentist provider's entry.
  5. Click Save.




Important Notes

  • All three steps must be completed before the provider can submit e-prescriptions through DoseSpot.
  • The dentist provider must be entered as a unique user login in Denticon to use the DoseSpot function.

Notes for Support Reps

  • This is a customer-side implementation task. Denticon Support does not implement this integration for security purposes — reps should walk the customer through the steps rather than performing them directly.
  • If the provider/administrator needs to verify or retrieve DoseSpot credentials, only DoseSpot can supply that — do not attempt to source credentials internally.
  • DoseSpot contact: (888) 847-6814, press 2 for support, or support@dosespot.com.
  • If the customer has questions specifically about the DoseSpot side of implementation (not the Denticon screens), redirect them to DoseSpot directly.
     

Here’s a visual understanding of the Denticon-to-DoseSpot integration.

 

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