- Denticon – for dental office practice management records-keeping for for images and attachments to electronic claims
- DentalXChange – for electronic claims processing to insurance carriers and for for images and attachments to electronic claims
Denticon has a direct vendor partnership with DentalXChange in order to submit claims to the insurance carrier for payment response.
Here’s the recommended flow:
- Patient transactions are entered into Denticon
- Claims are created in Denticon
- In Denticon, DentalXChange pre-scrubs the claim and reviews for any attachment rules (xray, narrative, perio chart, etc) and surfaces this in Denticon on the claim
- Once DentalXChange has the attachment that was created in Denticon, direct via DentalXChange or via NEA, the claim will be processed to the insurance carrier for financial processing
If the dental office utilizes NEA and wishes to obtain the NEA document number prior to transmitting the claim to DentalXChange, the NEA number may be entered in Denticon on the claim’s “Claim Fill-Out Information” screen within the “Insurance Ref./NEA #” field. DentalXChange does not integrate with NEA.