Claim Information (Narratives, Attachments)
- How can I add additional attachments to claims in Denticon before sending to DentalXChange?
- How does the integrated "Claim Attachment' feature work?
- We need to supply a periodontal chart as an attachment to our e-claim. How do we attach a periodontal chart to our claim?
- An insurance claim for our patient has an attachment that may be required by the insurance carrier – xray, periodontal charting, etc. What is the best protocol for submitting an attachment?
- How are we able to use claim statuses in our patient’s insurance claim?
- How do Denticon and DentalXChange recommend to handle claims which need attachments?
- My office likes to make notes for use only in our office regarding the claims we send out. Can I add an office-specific note?
- How do I indicate the prior placement date for a crown?
- In Box #35 on the ADA claim form, are we able to go into the claim form & type comments in that area?
- The insurance carrier wants a narrative for the submitted treatment. How do I add a note to the claim regarding the service rendered?
- Some of our attachments are not currently in a digital format for attachment to electronic claims. May we scan the document to make it an electronic format, then attach to claims?
- A patient’s insurance claim needs a Diagnosis code on it. How are we able to use Diagnosis Codes in dental claims?
- An insurance carrier requires our office to indicate ICD codes on the dental claim form. What does our office need to do?