Claim Information (Narratives, Attachments)
- Adding additional attachments to claim in Denticon
- How does the integrated "Claim Attachment' feature work?
- In Box #35 on the ADA claim form, are we able to go into the claim form & type comments in that area?
- How may our office utilize the 'Real Time' claim status feature?
- We need to supply a periodontal chart as an attachment to our e-claim. How do we attach a periodontal chart to our claim?
- How does Denticon and DentalXChange recommend to handle claims which need attachments?
- Is there a way to electronically file with secondary, tertiary, or quaternary insurance plans for pre-authorization claims through the software; or must they be submitted only by fax or mail?
- How do I indicate that I will be enclosing x-rays and/or models with my claim?
- The insurance carrier wants a narrative for the submitted treatment. How do I add a note to the claim regarding the service rendered?
- How do I indicate the prior placement date for a crown?
- A patient’s insurance claim needs a Diagnosis code on it. How are we able to use Diagnosis Codes in dental claims?
- An insurance carrier requires our office to indicate ICD codes on the dental claim form. What does our office need to do?
- My office likes to make notes for use only in our office regarding the claims we send out. Can I add an office-specific note?
- How are we able to use claim statuses in our patient’s insurance claim?
- How may our office create claim statuses for tracking our insurance claims?
- Is there a report to view the claim statuses our office entered in our patient’s insurance claims?