Correcting Information on Claim
- We entered procedures before insurance was attached to the patient. How do we change the billing order?
- How do we change the billing order on procedures that were entered on the ledger, prior to the insurance being entered?
- At the time of service the patient stated there was no insurance coverage. Now they've discovered they do have coverage. How do I submit the claim?
- We saw a patient and they stated they had no insurance coverage. Now they report they do have insurance and that I should submit a claim. We've already sent statements, and closed out. How do we submit a claim?
- Our office realized we missed posting a procedure for a patient’s visit. We entered the procedure today. The claim has today’s date for the Date of Service instead of when we really did it. How do we file a claim for the correct Date of Service?
- I printed a claim and realized the subscriber’s and/or patient’s personal information is wrong. What do I do to get the correct information on the claim?