Preparing & Handling Claims
- How can we group multiple instances of the same code together as units on the claim form?
- How do I prepare an insurance claim?
- How does the “Assign Benefits to Patient” feature work?
- How do I know if insurance was attached when a treatment procedure was entered?
- How do I indicate that I will be enclosing x-rays and/or models with my claim?
- How do I know what procedures and transactions are attached to an insurance claim?
- When we print a claim, the billing dentist name and address is not printing. Why?
- What is the difference between the “Save” and the “E-Claim” button in the claim generation screen?
- A patient called the office and provided us with new insurance information to rebill the outstanding claims to the new carrier. How can we quickly rebill the open claims to the new carrier?
- I need to post a procedure for a supernumerary tooth. How can I post a procedure for a supernumerary tooth, then generate a claim?