Access Problems
- Scheduler Issues Troubleshooting 01/15/2024
- Steps to determine if your ISP is having an outage
- I’m having trouble with some of the Denticon functions. Is there a “one thing” magic key to making my experience better?
- Sometimes our internet connection slows down; therefore, Denticon seems unresponsive. What can we do to check our side, to help determine if the issue is ours or Denticon’s?
- We notice varying rates of speed during the day on the Denticon system, sometimes it's slow while other times we have a quick screen response. It occurs at different times of the day and on different Windows operating systems. Which combination of Windows
- My screens don’t look right. For example, the Patient Overview screen is filled with hypertext links rather than showing icons, the Add New Appointment screen for a new patient shows only the Treatment Plans tab rather than loading the Quick Add tab. What
- When we try to click the “Denticon Login” button, the button is non-responsive. Why can’t we get the “red dot” login button to work?
- When I clicked a word or icon command I got a white screen with a HTTP 403 error message. What causes this, and how do I correct the problem?