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  1. Planet DDS
  2. Known Issues

Known Issues

The Known Issues section is where you can monitor the status of software defects within Denticon.

Progress Notes

  • KI 580277 - Progress Notes: Font size has become too big

Office Setup

  • KI-588524 - Unable to Deactivate API vendors

RX

  • KI-571181: Denticon showing Report Access Provider not configured when it is

Patient

  • KI 578544: Preferred Appointment Times link is grayed when Quick Fill feature is disabled

Claims

  • KI-588271 - Batch Claims Error - Claims won't Transmit
  • KI 557624 Claims: Secondary insurance information not populating on primary claims when created as part of an ortho contract.

Statements

  • KI 524545 Statements: Responsible party received a statement but there is no record of the statement in Denticon.

Scheduler

  • KI 520846 Scheduler: Appointments shifting when clicking on the scheduler

Denticon Bridge

  • KI 536861 Denticon Bridge: Patient gender information incorrectly bridging into XVCapture.
  • KI 521571 Denticon Bridge: Patient information not bridging after updating to Sidexis 4.4

Dentilytics Basic

  • KI 530460 Dentilytics: Dentilytics Basic is not populating data correctly.

Task Manager

  • KI 577535 Tasks Manager - Tasks Not Accurate
  • KI 521446 Task Manager: Tasks not updating

Treatment Plans

  • KI 538382 Treatment Plan: Denticon will not pull up the treatment plan when attempting to print.