Issue description:
After being set to "Assigned", tasks in the Task Manager do not update, and updates do not reflect in the Task History.
Signs:
A message will appear saying that the task was successfully updated, but going to the Task Manager the updated task is not reflected.
Steps to reproduce:
- Select Patient.
- Go to Ledger.
- Click on the date hyperlink for a claim.
- Click "Update Task" button.
- Make any necessary updates like assignment or action, then click the "Update Task" button.
- Click the "Task History" button in the claims screen. Updates made do not show in the Task History.
- Go to Utilities>Launch>Task Manager
- Select "My Tasks-Outstanding Claims"
- Select task to update.
- Update task and click the update button.
- The updated action may not match the current action listed in the action column of the Outstanding Claims page.
Answer:
We are currently evaluating this issue and will update this article when additional information is available. In the meantime, please click the 'Follow' button on this article so that you will be notified when we update it.