When sending an insurance verification request via the DPS button, Denticon offers these guidelines.
- Patient’s insurance plan has not been verified in the current calendar year – submit as a “New Verification” request
- Patient’s insurance plan has not been verified in the last six months – submit as a “New Verification” request
- Patient has new dental insurance coverage – submit as a “New Verification” request
- Patient has an HMO, Medicaid/Medicare, or Discount plan – submit as an “Eligibility Only” request
- Patient needs ortho benefits checked – submit as an “Ortho” request
All other plans should be submitted as a “Re-Verification” request.
NOTE: Always check to see if the plan you need has been currently updated in Denticon within the calendar year and has been verified within 6 months.
For further details please view the DPS Insurance Verification Document